Shipping policy
Last updated: 1/08/2026
At VanaTatva we want your order to reach you as smoothly as possible. Here's everything you need to know about how we ship, what it costs, and what to expect.
1. Order Processing Time
Once your order is placed and payment is confirmed, we process and pack it within 24hrs. Orders placed on weekends or public holidays will begin processing on the next business day.
During sale periods or high-demand launches, processing may take slightly longer — we'll notify you on our website or via email if this is the case.
2. Shipping Methods
We ship across India through trusted courier partners, including ( e.g., Shiprocket / Delhivery / Blue Dart ). The shipping method for your order is selected automatically at checkout based on your delivery location, to ensure the fastest and most reliable option available.
3. Delivery Timeframes
| Location | Estimated Delivery Time |
|---|---|
| Metro cities | 4-5 BUSINESS DAYS |
| Other cities/towns | 5-6 BUSINESS DAYS |
| Remote/rural areas | 8-10 BUSINESS DAYS |
These timeframes begin once your order has been shipped (not from the date of order placement) and are estimates, not guarantees. Actual delivery may vary based on your location and courier availability.
4. Shipping Costs
- Orders above ₹1000 qualify for free shipping.
- Orders below this amount will be charged a flat shipping fee of ₹80.
- Any applicable shipping charges will be clearly displayed at checkout before you complete your payment — no hidden fees.
5. Order Tracking
Once your order is shipped, you'll receive a confirmation email/SMS with your tracking number and a link to track your shipment in real time. You can also check your order status anytime by logging into your account on our website, or by contacting us at vanatatva@gmail.com with your order number.
6. Delivery Issues and Delays
- Delayed delivery: While we work with reliable courier partners, delays can occasionally happen due to weather, regional restrictions, courier logistics, or other circumstances beyond our control. If your order is significantly delayed beyond the estimated timeframe, please reach out to us at vanatatva@gmail.com and we'll investigate with our courier partner.
- Incorrect address: Please double-check your shipping address at checkout. We are not responsible for delays or non-delivery caused by an incorrect or incomplete address provided by the customer. If you notice an error after placing your order, contact us immediately at vanatatva@gmail.com — we'll do our best to update it before dispatch.
- Failed delivery attempts: If the courier is unable to deliver your order after multiple attempts (e.g., recipient unavailable, incorrect contact number), the order may be returned to us. In such cases, we will contact you to arrange re-shipment, which may involve an additional shipping charge.
- Damaged or missing items: If your order arrives damaged or incomplete, please contact us within 5 days of delivery with photos/video of the package (an unboxing video is strongly recommended) so we can resolve it quickly — see our Returns & Refunds Policy for full details.
7. International Shipping
At this time, VanaTatva ships only within India. We do not currently offer international shipping, but we're working on expanding — sign up for our newsletter to be notified if this changes.
8. Questions?
If you have any questions about your shipment or this policy, reach out to us anytime at vanatatva@gmail.com — we're happy to help.